New England Wholesale Shipping Policy
If you have additional questions regarding your order’s status, please email us at firstname.lastname@example.org.
Damage, Quality and Missing Items
Please inspect your order upon receipt and contact us immediately if there is an issue with quality, damage, missing or wrong items.
Photos of the boxes, packing materials and product would be helpful in resolving any problems. Please keep the product frozen or refrigerated if appropriate.
After reviewing your issue and it is determined a refund is due, the amount will be refunded to your original form of payment. Please remember it can take 7-10 business days for your bank or credit card company to process and post the refund.